Information Manager
JLL - Chicago, IL
Position Summary:
The Information Manager is responsible for the management, maintenance and development of tools and data sets utilized to support the Facility Management team in delivering on client initiatives and objectives while showcasing best in class service and process. This role requires interaction across multiple teams while prioritizing simultaneous deliverables with both on-site and virtual team members. Exceptional customer service and communications skills are required.
RESPONSIBILITIES:
May be responsible for one or more of the following:
- Develop high quality, compelling solutions using existing technology resources
- Provide analytical support to transform behaviors and techniques
- Own responsibility of ensuring Facility Management tools and data resources drive strategic value across the portfolio
- Serve as an effective liaison between alternate business platforms and account support functions to solution for needs of Facility Management team.
- Engage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting and participating in the development of best practices, new tools, process re-engineering and other ideas that provider service delivery efficiencies
- Perform additional job duties, as requested
QUALIFICATIONS:
- Work well with an integrated and virtual team to perform tasks
- Knowledge of standard commercial real estate, business and accounting practices preferred
- Proven track record of excellent internal and external customer service
- Exhibits strong interpersonal skills and problem solving ability
- Excellent verbal and written communication skills with the ability to communicate professionally
- High degree of innovation with the ability to work with minimal supervision in a fast paced environment
- Strategic user of business intelligence, data, reporting & analytics to drive efficiency
- Proficient skills in Microsoft Word, PowerPoint, Vision and Outlook
- Advanced skills in Microsoft Excel, Access; Expertise in Microsoft SharePoint and/or InfoPath
Start a lasting career with JLL today!
Total Rewards reflects JLL’s investment in employees’ needs and preferences in Career, Recognition, Well-being, Benefits and Pay. We offer a competitive salary and benefits package. To be considered, please visit our Web site at
www.us.am.joneslanglasalle.com/UnitedStates/EN-US/Pages/Careers.aspx to apply online. All resumes MUST BE submitted via our web site. Please reference Job 38738BR.
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Posted: 30+ days ago
