The Wine Shop Specialist supports the Restaurant Manager in running an efficient, professional, safe and profitable food operation following all company standards. Primary responsibilities are to educate customers on Wine Shop selections and Gourmet food pairings, assist with product selection, and to sell product using MAGIC selling, product knowledge and sampling. Perform other duties as assigned.
Essential Functions:
Follows and ensure team follows Food Division Standards and Best Practices
Demonstrate a positive role model for Magic Selling
During shift, provides leadership and directs associates in providing craveable food products and service
Assist in accountability for sales, expenses and bottom-line profits
Assist with product inventory on a timely and accurate basis to ensure targeted product costs are maintained
Assist in ordering wine selection based budget and needs of the business
Follows Food Division merchandising, product presentations and signing standards
Support a strong working relationship with store management
Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction
Maintain role model standards in grooming, professional appearance and communications
Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy
Assist in product receiving
Regular, dependable attendance & punctuality
Qualifications:
Education/Experience: No specific educational accomplishment is necessary. Formal wine certification/education preferred. Working knowledge of wine regions, varietals, and local wineries/breweries/distilleries is preferred. Health department license or certification and/or alcohol certification as required by state or local requirement. Per state law, a Food Handler's certificate may be required for all food service employees who prepare, store or serve food at restaurants, coffee bars or any other food service establishment.
Communication Skills: Ability to read, write, and interpret instructional documents such as safety rules, reports, and procedure manuals. Excellent written and verbal communication skills. Ability to communicate in Spanish is preferred but not required.
Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Must be able to make change using American monetary units.
Reasoning Ability: Must be able to work independently with minimal supervision. Must be able to follow instructions.
Physical Demands: This position involves regular walking, standing, hearing and talking. May occasionally involve stooping, kneeling, or crouching. Must be able to move and/or lift at least 30 lbs. Involves close vision, color vision, depth perception, and focus adjustment.
Other skills: Strong leadership profile and excellent customer service skills. Must be able to work effectively in a fast-paced environment. Must meet any state and or local age requirements for serving alcoholic beverages.
Work Hours: Ability to work a flexible schedule based on department and store/company needs.
Working Conditions: Reasonable accommodations have been made to enable individuals with disabilities to perform essential job functions. Work generally occurs in an office environment with moderate temperature and noise level.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
This job description is not all inclusive. In addition, Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2015 sales of $27.079 billion. The company operates about 870 stores in 45 states, the District of Columbia, Guam and Puerto Rico unde... more