Assistant Facility Manager
JLL - Naperville, IL
Position Summary:
SUMMARY
The Assistant Facility Manager will assist the Senior Facilities Manager in leading a team to manage the tactical delivery for the assigned facilities, and be the on-site key point of contact for the key stakeholders &/or client in the absence of the Senior Facilities Manager. The responsibilities will include site budgets, accounting and finance, maintenance and operations, purchasing of material, equipment & supplies, and occupancy services.
ESSENTIAL FUNCTIONS
RELATIONSHIOP MANAGEMENT
- Deliver excellent customer service to meet on-site client’s expectations
- Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels
- Monitor procedures to ensure client’s expectations are conveyed and worked upon
VENDOR MANAGEMENT
- Manage multiple vendors including hard and soft skills to deliver services on time and within budget
- Assist with vendor procurement processes in accordance with agreed client procurement guidelines as well as Jones Lang LaSalle procurement best practices
FINANCIAL MANAGEMENT
- Assist in ensuring that site’s financial operations are meeting targets and control requirements
- Assist and monitor financial processes to ensure account payable procedures are followed at all times
HEALTH AND SAFETY MANAGEMENT
- Assist in the implementation and management of safety procedures to ensure the provision of a safe working environment
- Ensure compliance with statutory regulations on fire, health and safety standards
SITE OPERATIONS MANAGEMENT
- Assist in implementing Industry Best Practice operations
- Assist and monitor to ensure all building procedures and performance measures are maintained at all times
- Assist in ensuring all Critical Environment (CEM) requirements are met
- Seek ways to reduce costs and improve operational standards
- 24/7 emergency call support and site attendance is required
RISK MANAGEMENT
- Assist in the implementation and management of a property risk management program
- Support the implementation and monitoring of disaster recovering and business continuity plans
- Follow established escalation procedures and incident reporting procedures
- Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies
EDUCATION AND EXPERIENCE
- Bachelor’s degree, preferred
- Minimum 2 years of experience in Facilities, Property Management, Hospitality or related field
- Experience of working in banking environment
KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge of local health and occupational safety requirements
- Knowledge of critical facilities
- Knowledge of vendor management for specialized services
- An understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)
- Proven capacity to understand and interpret commercial contracts
- Strong budget management and financial analysis skills
CRITICAL COMPETENCIES FOR SUCCESS
CLIENT FOCUS & RELATIONSHIP MANAGEMENT
- Ease of interaction with a wide range and wide level of client staff
- Ability to manage conflict and balance between client and firm requirements
- Has a customer-oriented attitude
- Demonstrates proactive & professional approach to customer service
PROJECT MANAGEMENT & ORGANIZATIONAL SKILLS
- Excellent planning & organizational skills to prioritize work and meet tight deadlines
- Proven ability to manage multiple and complex operational matters on a daily basis
PROBLEM SOLVING & STRATEGIC THINKING
- Capacity to deal with ambiguity and solve complex problems effectively
- Analytical, proven ability to solve problems using a quantitative approach
- Proven ability to employ holistic approaches and looks at long term solutions
PERSONAL CHARACTERISTICS
- Demonstrated superior people management skills – ability to lead team effectively, train them well, and promote open, constructive and collaborative relationships at all levels
- Strong communicator – Good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener
- Passion for quality – Has an eye for detail to make sure the best delivery of services
- Self-motivated; confident & energetic
- Ability to effectively deal with stressful situations
- Flexible – Able to adapt to rapidly changing situations
- Strongly goal-oriented – Able to focus on meeting all performance targets
- Is a team player – Able to cooperate and work well with others to meet targets
- Proven ability to initiate and follow through with improvement initiatives
- Exhibits honesty & trustworthiness
- Open to new ideas & willing to challenge status quo
Start a lasting career with JLL today!
Total Rewards reflects JLL’s investment in employees’ needs and preferences in Career, Recognition, Well-being, Benefits and Pay. We offer a competitive salary and benefits package. To be considered, please visit our Web site at www.us.am.joneslanglasalle.com/UnitedStates/EN-US/Pages/Careers.aspx to apply online. All resumes MUST BE submitted via our web site. Please reference Job 57629BR
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Posted: 30+ days ago
