Receptionist (Part-Time)
JLL - Chicago, IL
Position Summary:
OVERVIEW
The Part Time Receptionist operator must have a basic understanding of facility operations and systems, be able to organize and prioritize multiple tasks and have strong customer service skills with a wide range of clients, contractors and co-employees.
The Receptionist acts as gate keeper and ambassador of first impressions for a corporate real estate firm.
ESSENTIAL FUNCTIONS
- Manage a national multi-line phone averaging 30 calls per hour.
- Be an ambassador of first impressions as you greet Clients, guests and visiting employees.
- Consistently track and report information insuring accuracy and paying specific attention to detail.
- Use e-tools and computer systems to track visitors, manage work orders, and manage conference room needs and activities.
- Assist with tracking employee on-boarding/off-boarding processes.
- Manage office/suite access cards and keys.
- Provide conference room support including supply management and Audio/Visual troubleshooting.
- Support the annual management plan by accomplishing key performance indicators as identified by management.
- Demonstrate confidence, professionalism, responsiveness and exceptional customer service skills.
- Perform other Facility Management assignments as described by team and manager.
EDUCATION AND EXEPRIENCE
- High school diploma or state equivalent
- Minimum 2 years Receptionist/Switchboard related experience
KNOWLEDGE, SKILLS, AND ABILITIES
- Understanding of routine accounting methods
- Excellent communications skills both oral and written
- Strong organizational skills
- Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
- Possess the ability to learn new computer software programs
- Basic understanding of office technology, systems & equipment
- Ability to perform minimal physical activity such as walking and carrying small packages.
- Proven track record of providing exceptional customer service skills in the presence of Executive level employees and guests.
Posted: 30+ days ago
