As a District Merchant, you will support My Macy's and Stores Own Sales by driving sales and profit within the District focusing on Cosmetics and Fragrances for approximately 10 stores. You will partner with the Central, Regional support team and Store Executive team focusing on Merchandise Execution, MAGIC Selling and improving Scorecard performance through consistent delivery of the Key Accountabilities. Position reports to District VP.
Key Accountabilities:
People and Selling
Role model MAGIC Selling; teach Sales Managers to use product training as an element of Selling and a way to improve Scorecard performance
Assist with facilitating approved Seminars; ensure that all product training is aimed at educating Store teams on improving selling techniques
Leverage vendors to train Sales Managers and Sales Associates on product features, benefits and selling techniques
Ensure that Store Management has an effective coaching process in place; observe and review coaching tools during store visits
Recognize Store, Store Management and Sales Associate performance during Store Visits; utilize the Scorecard and Associate Trend Report
Train Sales Managers to train their Associates on using Search & Send to improve selling and results
Merchandise Execution
Direct consistent execution based on published national guidelines and standards; collaborate with Regional and Central partners as needed
Coach and direct Store teams on merchandise execution processes; coach Sales Managers on leading recovery and maintenance
Lead seasonal & event floor planning process by collaborating with Store Management
Observe and assess merchandise execution processes and identify areas of opportunities; recommend solutions to Store Management
Communication
Participate in the Monday communication Cascade calls; attend national webinars and calls with Central, Region and Vendor partners
Review all posted information and communications pertaining to District Merchants
Communicate and present priorities, strategies and direction to the District; publish DM Newsletter
Communicate informally with Stores to drive action as needed; respond to requests from Central, Regional, District and Vendor partners
Develop collaborative relationships with vendor representatives; communicate in-store priorities and needs to vendors including Private Brands
Managing Others
Recruit, select, train and develop service minded Cosmetics Account Coordinators
Lead and coach a team of Cosmetics Account Coordinators; monitor and address performance issues on a timely basis
Administer and complete Performance Appraisal and LPR process for Cosmetics Coordinators; manage timekeeping of Cosmetics Coordinators
Other
Determine priorities and actions; partner with Regional Merchandise Director Cosmetics to review opportunities and determine action plans
Analyze reporting to determine merchandise execution, product training and coaching actions; review reports specific to Cosmetics/Fragrances
Prepare for Deep Dive Store Visits; present information specific to Cosmetics/Fragrances during Deep Dive; review store performance
Lead pre-season event planning and strategy meetings with Stores and Vendors; ensure that Sales Managers populate Event Tracker with events
Oversee event planning and execution for events and GWPs in District partnering with Cosmetics Coordinators and Vendors
Coach stores to plan execution and selling to exceed Pre-Sell goals; utilize available reporting to evaluate successes and opportunities
Visit competition; observe and evaluate competitive opportunities; communicate findings to DVP and Regional Merchandise Director Cosmetics
Lead training for new Cosmetics Coordinators and Cosmetics Sales Managers focusing on Cosmetics specific accountabilities
Support onboarding of new DMs and Store Executives related to understanding merchandise, selling, product training and strategies
Participate in Pre-Season Planning Meetings; partner with Stores to surface opportunities during Pre-Season Planning Meetings
Identify and request localized product using the Communication Tool
Skills Summary:
A minimum of 3-5 years experience of retail management or merchandising preferred; 4 year college degree preferred
Results oriented, passionate and shows a strong sense of urgency
Outstanding creative merchandising skills
Ability to build partnerships with all levels of management
Ability to coach, train, motivate and mentor
Demonstrates strong leadership, interpersonal and communication skills
Demonstrates analytical and problem-solving skills
Ability to travel frequently to stores throughout the District
Commitment to exemplifying the highest integrity and professional business standards
This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2015 sales of $27.079 billion. The company operates about 870 stores in 45 states, the District of Columbia, Guam and Puerto Rico unde... more