Food Service Caterer, Flex, Chicago, IL, Macy’s State Street
Macy's Inc. - Chicago, Illinois
Job Overview:
The Food Service Caterer is responsible for providing exceptional customer service at on and off premise catering events.
The Flex schedule is designed to allow Macy's to flex up staffing during key events and peak selling times, and allows you the flexibility to maintain your current responsibilities while earning extra money and enjoying a retail discount of up to 20%. If you have a flexible availability and think that you would enjoy a fast-paced retail environment, then this may be the opportunity for you!
Essential Functions:
- Adhere to company policy and State and Federal regulations regarding service of alcohol including taking all steps necessary to ensure proper age of all persons consuming alcohol served on and off premise and refusing to serve any person who appears to be intoxicated or might become intoxicated from consuming additional alcohol
- Follows Food Division Standards and Best Practices
- Execute each catering event following event plan
- Follow food safety standards and maintain work area and equipment in accordance with Health Department standards
- Follows catering steps of service and service standards
- Demonstrate MAGIC selling skills
- Educate, sample, and serve customers craveable food products
- Effectively deal with multiple customers and communicate customer requests or concerns to other associates and manager on duty
- Account for all product served by balancing and recording all sales
- Open and close each event following appropriate checklist, verifying completion with Manager on Duty prior to leaving the area
- Follow production guides, maintain stock levels and standards in product presentation
- Maintain personal hygiene and professional dress code to comply with company and Health Department standards.
- Performs other duties as required
- Regular, dependable attendance & punctuality
Qualifications:
Education/Experience:
- No specific educational accomplishment is necessary.
- Previous restaurant/hospitality experience is preferred but not required.
- Health department license or certification and/or alcohol certification as required by state or local requirement.
- Per state law, a Food Handler's certificate may be required for all food service employees who prepare, store or serve food at restaurants, coffee bars or any other food service establishment.
Communication Skills:
- Ability to read, write, and interpret instructional documents such as safety rules, reports, and procedure manuals.
- Excellent written and verbal communication skills.
- Ability to communicate in Spanish is preferred but not required.
Mathematical Skills:
- Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator.
- Must be able to make change using American monetary units.
Reasoning Ability:
- Must be able to work independently with minimal supervision.
- Must be able to follow instructions.
Physical Demands:
- This position involves regular walking, standing, hearing and talking.
- May occasionally involve stooping, kneeling, or crouching.
- Must be able to move and/or lift at least 30 lbs.
- Involves close vision, color vision, depth perception, and focus adjustment.
Other skills:
- Must possess excellent customer service skills.
- Must be able to work effectively in a fast-paced environment.
- Must meet any state and or local age requirements for serving alcoholic beverages.
Work Hours:
- Ability to work a flexible schedule based on department and store/company needs.
Working Conditions:
This position is exposed to sharp objects such as knives and scissors. This position is also exposed to high levels of heat within an enclosed space. This position is required to use potentially hazardous equipment, such as grills and ovens. Reasonable accommodations have been made to enable individuals with disabilities to perform essential job functions. Work generally occurs in an office environment with moderate temperature and noise level.
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Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
This job description is not all inclusive. In addition, Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
foodsfoodservice
Posted: 30+ days ago
About Macy's Inc.
Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2015 sales of $27.079 billion. The company operates about 870 stores in 45 states, the District of Columbia, Guam and Puerto Rico unde... more
