Catering Event Specialist\\: Macy\'s State Street

Macy's Inc. - Chicago, Illinois

Job Overview:

 

The Event Specialist is responsible for selling and managing events to meet Macy’s brand and profitability requirements. Perform other duties as assigned.  

 

Essential Functions:

• Meet and exceed all sales goals by building relationships with new clients and maintaining relationships with existing clients. 
• Coordinates and executes all assigned events. 
• Provides outstanding customer service and excellent food quality. 
• Follows and ensures service team follows all service standards. 
• Provide leadership and direct associates in providing caring hospitality and preparing craveable food. 
• Ensures on time set up and break down of all events meeting Food Division Best Practices. 
• Maintain role model standards in grooming, professional appearance, and communications. 
• Follows and ensure team follows Food Division Standards and Best Practices. 
• Demonstrate a positive role model for Magic Selling. 
• Ensures food quality is monitored with a pre-event line check. 
• Maintain timely, professional and accurate communication to clients. 
• Assist in the accountability of sales, expenses, and bottom-line profits. 
• Maintain catering associate contact and availability information. 
• Meet high standards of workplace sanitation and equipment care and safety as set by the Health Department and company policy. 
• Assist in on-going training and staff motivation to service associates to promote team satisfaction and minimize turnover. 
• Provide education and training to service team on product knowledge, service standards, and alcohol awareness. 
• Assist with scheduling and complete weekly payroll to maximize associate productivity, labor cost control, and customer satisfaction. 
• Regular, dependable attendance and punctuality.   

Qualifications:

Education/Experience:

• Preferred College degree and previous hospitality/food service/project management experience. Safe food handling certification is required.

Communication Skills:

• Ability to read, write, and interpret instructional documents such as reports, procedure manuals and recipes. Excellent written and verbal communication skills.

Mathematical Skills:

• Basic math functions such as addition, subtraction, multiplication, and division. Understanding of P&L statements, food costs and payroll budgets.  

Reasoning Ability:

• Must be able to work independently with minimal supervision. Must be able to anticipate and solve problems.

Physical Demands:

• This position involves regular walking, standing, hearing, and talking. May occasionally involve stooping, kneeling, or crouching. May involve long periods of time sitting at a desk. Involves close vision, color vision, depth perception, and focus adjustment. Must be able to move and/or lift at least 30 lbs. This position is exposed to high levels of heat within an enclosed space.

Other skills:

• Strong leadership profile and excellent negotiation skills. Must be able to work safely and efficiently in a fast-paced environment. This position is required to use potentially hazardous restaurant equipment. Must role model safe equipment use and food safety practices. Working understanding of Windows based systems.

Work Hours:

• Ability to work a flexible schedule based on department and store/company needs.

This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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Posted: 30+ days ago

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