Macy\'s Water Tower Place, Chicago, IL\\: Asset Protection / Loss Prevention Manager II
Macy's Inc. - Chicago, Illinois
Job Overview:
As an Asset Protection Manager II you will be responsible for one of our highest shortage locations with an elevated scope of responsibility that may include executive direct reports and increased staff levels, higher Sales Volume or significant Shortage risk. You will be the subject matter expert on Asset Protection and Shortage Reduction Strategies within your location. You will support My Macy’s Initiatives, Omni Channel Strategies and MAGIC selling. As part of the Macy’s Asset Protection Team you will be committed to diversity, protecting the Macy’s Brand and improving profit.
Essential Functions:
Shortage
• Lead the store executive team in planning, implementing, monitoring, and managing the store shortage prevention and awareness programs
• Develop relationships with Store, District and Regional executives to gain support towards achieving shortage goals
• Manage and monitor internal and external theft investigations, apprehensions and recoveries
• Analyze theft trends through utilization of available AP Reports, Systems and Technology
• Establish high level of shortage awareness and effectiveness determined by audit results.
• Ensure that all AP policies and Procedures are thoroughly understood by AP team and executed effectively
• Manage and monitor payroll expense
• Support the preparation, take and reconciliation of annual inventory process
• Focus on significant shortage opportunities and develop action plans with a higher level of impact in order to improve location and district results
• Elevated leadership role within the district to include special projects beyond the normal scope of responsibility.
Customer
• Uphold Macy’s commitment to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associates.
• Role model exemplary service, lead Asset Protection team to provide an outstanding shopping experience
• Ensure selling floor merchandise protection standards are maintained; conduct AP audits and review for action opportunities
• Drive an awareness culture focused on prevention by ensuring the store population is educated on Asset Protection best practices
• Maintain safety awareness and a safe shopping and work environment for customers and associates
• Handle proprietary, sensitive and confidential information
• High profile incident and special event management
• Participate in visits with senior leadership
People
• Recruit and develop qualified Asset Protection talent by creating and supporting a culture that values retention, career development and succession planning
• Achieve results through managing others, including direct reports who are often hourly associates and executives
• Play an influential role in the development of high potential executives
• Lead innovative projects and foster idea sharing among peers
• Establish yourself as an influential leader
• High profile incident management
• Address Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company
• Leverage partnerships and foster relationships with local law enforcement, prosecutors and community leaders
• Support Macy’s Brand values, including the commitment to community service opportunities and ‘Give Back’ opportunities
• Keep abreast of and strictly adhere to Macy’s policies, procedures, code of conduct, and associate guide
• Regular, dependable attendance & punctuality
Qualifications:
Education/Experience:
• A minimum of 3-5 years of Asset Protection Management experience
Communication Skills:
• Excellent written and verbal communication skills.
• Ability to read, write and interpret instructional documents such as reports and procedure manuals.
Mathematical Skills:
• Basic math functions such as addition, subtraction, multiplication, and division.
Reasoning Ability:
• Ability to effectively plan and execute strategies.
• Efficient prioritizing and time management skills to include managing multiple projects simultaneously.
• Strong cognitive skills including problem analysis, decision making and strong quantitative analysis.
• Must be able to work independently with minimal supervision.
Physical Demands:
• This position involves regular walking, standing, hearing, and talking. May occasionally involve stooping, kneeling, or crouching. Involves close vision, color vision, depth perception, and focus adjustment.
Other Skills:
• Ability to build partnerships and lead and motivate a large team of direct reports. Commitment to exemplifying the highest integrity and professional business standards. • Proficient with use of computers, including Windows operating system and Microsoft Office tools.
Work Hours:
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.
This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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About Macy's Inc.
Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2015 sales of $27.079 billion. The company operates about 870 stores in 45 states, the District of Columbia, Guam and Puerto Rico unde... more
