OVERVIEW This position manages the transition of new Corporate Solutions IFM accounts and account expansions with a focus on procurement deliverables and Advance Sourcing.
CRITICAL TASKS
Developing an overall transition supply chain strategy
Supplier data gathering and spend analysis
Development and management of all supplier communications
Oversight of supplier set-up in JLL business platforms
Implementation of JLL on-account employee programs such as uniforms, tools, and facility dedicated vehicles
Creation of high-level account-specific sourcing strategy
Creation of account-specific contract templates and procurement workflows
Training new account team members on procurement best practices and standard operating procedures
The role is also responsible for rapid execution and delivery of Advance Sourcing strategies during the transition, using techniques such as negotiated price reductions with incumbent suppliers, and/or placement of JLL Preferred Suppliers. Heavy emphasis to be placed on ensuring continuity of services for Day 1, identifying opportunities for immediate or future supplier consolidation, and meeting MSA requirements and guaranteed savings targets.
This team member will serve as a single point of contact for all procurement and sourcing related issues, and will interact on an executive level with the internal JLL account team, the client, and the client’s supplier population.
ESSENTIAL FUNCTIONS
Guide internal and external client through the transition process and manage expectations as to transition scope vs. optimization vs. transformation efforts.
Perform due diligence on existing supplier base for current contract types and practices and identify a transition strategy for bringing suppliers under JLL management and terms.
Identify MSA requirements around procurement reporting, client requirements for pre- approval, triggers for RFP bid efforts and other deliverables for inclusion in development of account Standard Operating Procedures.
Analyze Master Service Agreement (MSA) and identify applicable flow down language for inclusion in subcontractor contract templates.
Partner with Legal and Risk Management to review and ensure compliance with MSA through development of account procedures and documents.
Organize and analyze client/incumbent spend data for baseline development.
Develop, customize and distribute supplier communications, terms and conditions, and related documents necessary to on board suppliers in JLL systems.
Manage supplier responses and inquiries to obtain highest response rate possible.
Supply other Transition Team work streams with essential vendor information to support Accounting, Call Center, and Project Management systems set up.
Provide guidance to support staff in matrix reporting environment to ensure key supplier response deliverables are met.
Identify strategy for and implement employee programs such as company vehicles, tools, and uniforms.
Develop and implement supplier on boarding and sourcing process maps at an account level.
Provide contract and risk management training to the account team.
Execute new supplier agreements in time for Day One to cover any gaps in service due to transition.
Contribute new ideas and best practices to enhance the procurement transition functional area and the overall transition process.
Contribute functional area updates to transition budgets for new business proposals as requested.
Lead internal and client transition calls to provide high level progress reports by functional area, provide highlights that may involve other functional areas, and raise red flags that will negatively impact go-live operations.
EDUCATION AND EXPERIENCE
Bachelor’s Degree in Business or Supply Chain Management and/or 5+ years JLL strategic sourcing experience
MBA, preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Willingness and ability to be both the strategist and tactician.
Expertise in sourcing with demonstrated ability to manage change.
Success implementing multiple sourcing strategies and managing multiple projects simultaneously.
Proven ability to deliver results in challenging environments.
Sound judgment, initiative, resourcefulness, tenacity and the flexibility to operate independently in a fast-paced, unstructured environment.
Strong leadership skills; the ability to quickly build a working rapport and level of influence with executive level management.
Excellent interpersonal and team building skills.
Strong oral and written communication skills, including public speaking.
Strong analytical and problem solving skills, with a track record of identifying potential issues pro-actively and formulating solutions and contingency plans.
High level of organization and project management skills.
Broad knowledge and demonstrated level of competency in commonly-used JLL systems such as E1 Financials, OVWO, 360, Clarify, OneView Projects, OneView Analytics, SharePoint, Tracker, Hiperos, Corrigo and other account platforms.
Broad knowledge of JLL business lines.
Effective computer skills in MS Excel, MS Word, MS Project and Visio.