BI Performance Manager
JLL - Chicago, IL
Position Summary:
| Responsibilities |
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The Sr. Specialist, Business Intelligence (BI) and Analytics, has responsibility on an account/platform for data, reporting and analytics processes that touch all aspects of service delivery to be consistent with corporate standards. The role is critical to the success of the client relationship in driving performance management, process improvement and innovation thru fact-based decision making. Growing analytics capability is an essential deliverable, and direct or indirect management of analyst deliverables may be expected. This position provides an opportunity to work in a broad range of areas related to a global real estate portfolio, including: facility management and building operations, energy management, leasing, project management, and real estate portfolio planning. Principle Duties and Responsibilities (Essential Functions): • Individual contributor with comprehensive knowledge • Ability to execute highly complex or specialized projects; adapts precedent and may make significant departures from traditional approaches to develop solutions. • Translate client business objectives into an information management and business intelligence strategy, which is integrated and consistent at the account management level. • Develop data analysis and interpretation skills in the account team, including predictive modelling and simulation techniques for performance improvement. • Deep understanding of contract key performance indicator and reporting requirements and client expectations. • Promote and enable the import and export of best practices to and from the account, and link the account to emerging practices in the industry and the BI/data fields. • Devise and promote creative data visualization to derive actionable intelligence • Financial modeling, analysis and compilation of quantitative data • Forecast/trending of performance data. • Process mapping and efficiency analysis • Lead problem solving teams to develop recommendations based on data interpretation and analysis to transform behaviors and techniques • Develop automated tools and dashboards with IT team to provide real-time insights to business data • Promote success powerfully, such that our client recognizes the value of your work. • Use of advanced statistical concepts to determine significant sources of variability • Designing data integration from multiple systems into manageable data warehouses into analytic data models. • Provide subject matter expertise for all data related processes and analyses |
| Job Specifications: |
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• Communication - Excellent presentation skills (verbal and written), Strong understanding of analytic/statistical concepts with the ability to explain them to others • Strategic Thinking - Ability to think broadly, create a shared vision, and embrace change as an opportunity • Organizational Agility - Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network. • Process Improvement - Committed to continuous improvement through empowerment and management by data; is willing to re-engineer processes from scratch. • Client Management - Understanding client needs and setting and managing appropriate client expectations within system, project, or contract constraints all while providing exceptional and enhanced customer service. • Team-building -Key stakeholder and collaborators are geographically dispersed. Getting results from ad hoc groups of disparate people is critical. • Flexibility - We need to understand regional/cultural/contextual differences and allow for local expression without compromising global coherence. Requirements/Qualifications:
The job description includes primary responsibilities and qualifications, and is not intended to be construed as a list of all responsibilities, duties, and skills required of the person. |
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Posted: 30+ days ago
