Infrastructure and Tech Mgr. - Virtual

JLL - Chicago, IL

Position Summary:

 Areas of Focus/Expectations:
 
 

• Phase I - Overall responsibility for the selection and implementation of technology and infrastructure to support PMO
  • Utilizing team input and defined business goals, research, evaluate and recommend technology solution to enable PMO workflow
  • Develop and execute technology implantation plan of approved solutions
  • Engage key stakeholders and deliver effective change and progress the team community culture
  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement those fixes
  • Work with vendors and other IT staff for project development and problem resolution
• Phase II – Ensure reliability of technology and infrastructure
  • Day to day management of technology tools
  • Identifies and documents training requirements and develops or acquires appropriate training materials
  • Escalates technology and infrastructure issues through to resolution
  • Build a network of relationships across diverse IT groups and global specialty boards
  • Ensure continuous improvement across key infrastructure and technology activities, and work with various IT teams to support these initiatives
• Works across the IT and Corporate Solutions to share CS PMO innovative ideas, best practices and leveraging learnings of other teams to updates PMO team regularly

Experience & Qualifications:
 
 

• Excellent Leadership qualities – conflict/issue resolution, team management and relationship building
• Must possesses strong working knowledge of and experience with the following:
• Must have SharePoint knowledge and experience
• Project Management experience with MS Project Online
• Excellent communication and consensus building skills
• Self-directed and able to achieve results through a matrix team
• Proven capabilities and success in managing in a matrixed organization
• Be able to balance operational, strategic and risk goals

Personality / Competencies:
 
 

• Strong Business Acumen
• Possesses an End User Mindset
• Results oriented, constantly raising the bar
• Attention to detail
• Additional skills and experience needed includes:
• Strong organizational skills and attention to detail to ensure issues are resolved in a timely manner
• Strong analytical and project management skills
• Excellent oral and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts
• Ability to identify, document and track issues and initiative functions
• Must be able to work without organizational authority across organizational boundaries to identify business information needs and to implement actions to fulfill them

Proven Leadership in a collaborative environment

#LI

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Posted: 30+ days ago

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