Infrastructure and Tech Mgr. - Virtual
JLL - Chicago, IL
Position Summary:
Areas of Focus/Expectations:
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Phase I - Overall responsibility for the selection and implementation of technology and infrastructure to support PMO
- Utilizing team input and defined business goals, research, evaluate and recommend technology solution to enable PMO workflow
- Develop and execute technology implantation plan of approved solutions
- Engage key stakeholders and deliver effective change and progress the team community culture
- Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement those fixes
- Work with vendors and other IT staff for project development and problem resolution
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Phase II – Ensure reliability of technology and infrastructure
- Day to day management of technology tools
- Identifies and documents training requirements and develops or acquires appropriate training materials
- Escalates technology and infrastructure issues through to resolution
- Build a network of relationships across diverse IT groups and global specialty boards
- Ensure continuous improvement across key infrastructure and technology activities, and work with various IT teams to support these initiatives
- Works across the IT and Corporate Solutions to share CS PMO innovative ideas, best practices and leveraging learnings of other teams to updates PMO team regularly
- Excellent Leadership qualities – conflict/issue resolution, team management and relationship building
- Must possesses strong working knowledge of and experience with the following:
- Must have SharePoint knowledge and experience
- Project Management experience with MS Project Online
- Excellent communication and consensus building skills
- Self-directed and able to achieve results through a matrix team
- Proven capabilities and success in managing in a matrixed organization
- Be able to balance operational, strategic and risk goals
- Strong Business Acumen
- Possesses an End User Mindset
- Results oriented, constantly raising the bar
- Attention to detail
- Additional skills and experience needed includes:
- Strong organizational skills and attention to detail to ensure issues are resolved in a timely manner
- Strong analytical and project management skills
- Excellent oral and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts
- Ability to identify, document and track issues and initiative functions
- Must be able to work without organizational authority across organizational boundaries to identify business information needs and to implement actions to fulfill them
#LI
Posted: 30+ days ago
