Retail Selling Floor Recovery Lead, Full Time\\: Chicago, IL, Macy’s State Street
Macy's Inc. - Chicago, Illinois
Job Overview:
As a Floor Recovery Lead at Macy's, you will be a critical link in ensuring that our customers have a rewarding experience that will keep them coming back time after time. The Floor Recovery Lead is responsible for supervising a team of associates in accomplishing all functions related to the recovery and maintenance of the Selling floor. You will be required to move associates between selling areas to maintain high customer readiness standards. You will participate in and oversee a clean, neat and easy-to-shop store environment, while building quality customer relationships that result in increased sales and repeat business. Your responsibilities will include but are not limited to demonstrating MAGIC Selling Skills. The Floor Recovery Lead (in Extreme Recovery Doors) is an hourly position that also supports Selling Manager. This position is only in our Extreme Hard Shop Locations. Performs other duties as assigned.
The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here.
Essential Functions:
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Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration
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Drive sales by consistently demonstrating exceptional MAGIC Selling Skills
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Supervising a team of associates in accomplishing all functions related to the recovery and maintenance of the Selling floor
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Leverage product knowledge to increase sales by educating and assisting the customer in making the best choice
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Adhere to all safety and security policies and procedures
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Regular, dependable attendance and punctuality
Qualifcations:
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Communication Skills |
Ability to effectively communicate and present information to customers, peers and all levels of management. |
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Mathematical Skills |
Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. |
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Other Skills |
Ability to work as part of a team, or independently with minimal direct supervision. Strong customer selling orientation. Demonstrates a customer-first mentality Demonstrates an energetic and positive attitude. Ability to work in a fast-paced environment, handle multiple priorities and open to learning new procedures. |
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Work Hours |
Ability to work a flexible retail schedule, including evenings and weekends. |
This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Posted: 30+ days ago
About Macy's Inc.
Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2015 sales of $27.079 billion. The company operates about 870 stores in 45 states, the District of Columbia, Guam and Puerto Rico unde... more
