Assistant General Manager - Industrial
JLL - Chicago, IL
Position Summary:
OVERVIEW
The Assistant General Manager (AGM), as directed by supervisory personnel, performs specific duties that contribute to the effective and efficient operation and management of commercial industrial properties.
ESSENTIAL DUTIES
- Respond courteously to client, tenants, and fellow staff member requests, problems, and complaints.
- Identify and initiate process improvements for all current property systems.
- Manage building contracts including, but not limited to, Janitorial contact, Window Washing, Metal Maintenance, Terrazzo maintenance, Landscaping, and Elevator maintenance.
- Supervise building contractors.
- Coordinate annual façade inspection project and critical examinations and maintain reports for review.
- Coordinate annual AIC elevator inspection.
- Communicate and provide direction to building engineers, maintenance and security staffs on a daily basis.
- Conduct routine property inspections (including common areas, tenant suites, MEP areas, janitorial closets, telephone closets, garages, roofs, penthouses, and grounds), initiating repairs and/or corrective measures utilizing engineering staff and contractors. Assures that vacant spaces are kept tidy, clean, and presentable for showing.
- Oversee Security functions at property.
- Oversee Property Administrator in maintaining and updating Tenant Emergency Response Manual.
- Oversee on-site elevator technician and implement requirements of elevator maintenance contract.
- Assist in LEED information tracking and recertification
- Assist in coordination of Tenant Events and distribution of annual Tenant Survey.
- Provide back up to Property Administrator in overseeing maintenance and operations of tenant amenities including the fitness center and conference center. Contracts:
- Identify expiring and reoccurring contracts for maintenance services at the property.
- Prepare RFP, submit to an approved bid list, collect all bids, review and provide bid comparisons.
- Prepare contracts accurately including the scope of work, contract terms, compensation method, insurance requirements and all other relevant exhibits pursuant to the project.
- Collect and file contractor correspondence, including all related emails in the contract file.
- Maintain operations and construction files. Administrative/Reporting:
- Oversee Director of Security and Life Safety. Work with GM to develop performance objectives and perform mid-year and year-end performance review.
- Assist in developing annual operations budgets and 5-year capital improvement plan.
- Assist GM with tenant notification of special projects (i.e. building shutdown), emergencies, or other requests.
- Assist in completion of Management Audit.
- Maintain the Capital Expenditure Reports, Tenant Improvement Reports, Tenant Alteration Summary, and Leasing Commission Schedule for inclusion in the Monthly Owners Report.
- Oversee the updating of the building floor plan book.
- Coordinate collection of building permits for new construction with the City of Chicago Department of Construction and Permits (DCAP).
- Conduct Operations, Capital and Security meetings. Construction:
- Coordinate meetings and assist GM in managing budgeted capital improvement and tenant improvement construction projects.
- Supervise access to the property for all contractors.
- Identify potential areas of physical improvement at the property and collect all necessary information to present the project to the GM for approval. Financial:
- Participate in reviewing all accounting reports (weekly, monthly, quarterly, and annual).
- Provide variance report explanations.
- Review accrual to ensure accuracy and communicate with operations teams to ensure proper recording of purchases.
- Spearhead larger issues with payables and receivables (i.e. defaults and legal pursuits, LOC renewals, etc.)
- Oversee Property Administrator in coding invoices when necessary.
- Assist GM with lease administration, lease abstracting to ensure an accurate rent roll and accurate tenant billings.
- Coordinate with Property Administrator to ensure work orders are closed out on a timely basis. Review monthly manually billing adjustments.
- Approve and track all Capital and Tenant Improvement related expenses. Notify GM of expiration of TI allowances.
- Verify the correct contract amounts on Operations, Capital and Tenant Improvement invoices.
- Manage annual operating budget.
EDUCATION AND EXPERIENCE
- Bachelor’s degree, preferably in Business Administration, Accounting, Finance, Operations, or equivalent
- Minimum of 5 years related work experience in a property management environment.
KNOWLEDGE, SKILLS, AND ABILITIES
- Motivated for professional development by taking industry association courses toward the attainment of a professional designation.
- The AGM must possess strong interpersonal, communication, basic mathematical (fractions, percentages, ratios, etc.), and reasoning skills.
- Proficiency with basic Microsoft software including Excel and Word. An eye for detail is important for a wide variety of tasks.
Start a lasting career with JLL today!
Total Rewards reflects JLL’s investment in employees’ needs and preferences in Career, Recognition, Well-being, Benefits and Pay. We offer a competitive salary and benefits package. To be considered, please visit our Web site at www.us.am.joneslanglasalle.com/UnitedStates/EN-US/Pages/Careers.aspx to apply online. All resumes MUST BE submitted via our web site. Please reference Job 50572BR
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Posted: 30+ days ago
