Account Coordinator - Onboarding
JLL - Chicago, IL
Position Summary:
Account Coordinator - Onboarding
The position is responsible for supporting the account team in a fast-paced, team-oriented environment by coordinating logistics, gathering information, reporting and completing special projects to meet or exceed account goals.
Responsibilities Include:
- Prepare and distribute communication pieces including introductory newsletters, bulletins, and updates
- Provide support to team in technology applications, i.e. Outlook, Word, PowerPoint and other company or client supported programs
- Organize and lead weekly schedule with Account Leadership presentations
- Work with appropriate contact to maintain intranet/extranet sites for client and property purposes
- Coordinate team travel arrangements as needed
- Prepare and execute expense reports on a regular and timely basis
- Interact with employees as necessary to answer questions regarding onboarding
- Worked with HR teams to procure necessary documentation, ex.-Visa entrance letters for Canada
- Organized orientation training week for all new employees supporting new site launches and communicated schedule to onboarding facilitator
- Order equipment (i.e.- safety vests, lanyards, backpacks, phone/phone cases) for all new hires
- Manage and track the loaner laptop distribution
- Book conference rooms for onboarding and training classes through U.S.
- Logistics planning for travel training (i.e. planning out weeks of travel needed based on employee role) under the support of Operations Director and Project Manager
- Created/updated travel policies for the account and documented best practices
- Establish goals, develop schedules, align people and evaluate results
- Assist with client communications, conferences and events
- Ensure that all materials present the JLL brand consistently and follow corporate brand standards
- Maintain all project files, including budgets, production schedules, copies and completed work samples
- Establish strong client relations by working with their needs in mind, built trust and respect with client to ensure satisfaction
Requirements
- Bachelor’s Degree or equivalent relevant experience preferred
- Minimum of 2 years’ experience in administrative support role required, training background is a plus
- Advanced Microsoft office product knowledge - Excel, Word, PowerPoint, and Outlook and virtual presentation technology
Skills Needed:
· Excellent organizational skills and attention to detail
- Ability to work under tight deadlines in an environment that is fast paced with constant change
- Ability to work independently and have bias for action
· Relates well to all people on account, client, suppliers and employees demonstrating savvy and tact
· Ability to learn quickly, open to change and enjoy the challenge of unfamiliar tasks
· Able work independently and with minimal supervision
· Use time effectively and efficiently, can attend to a broader range of activities and gets more done in less time than others
· Written/Verbal communications – ability to speak and write clearly and concisely, get messages across that have the desired effect.
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Posted: 30+ days ago
