Technical Support Coordinator
JLL - Lombard, IL
Position Summary:
JLL, a professional services firm, has an immediate opening for a Client Support Coordinator to support our ATG clients in customer service and training. This position is located in Lombard, IL.
Responsibilities include:
- Providing both web-based and on-site training to clients in the use of our Solutions
- Providing client support and technical assistance for web-based solutions and mobile devices
- Completing data configuration of our Enterprise Solutions for new and existing clients
- Interacting with our business development and project management staff on client-related matters
- Developing technical documentation and beta testing our software applications
- Developing and maintaining knowledge of our Enterprise Solutions
- 2 year college degree
- Minimum 2 years client support experience, preferably in a technical environment
- Proficient in Microsoft Office, particularly in Excel
- Professional communication and interpersonal skills
- Must be a team player, quick learner, detail-oriented, well organized, and have strong problem solving/analytical skills
- Prior experience with web-based delivery of training and/or Technical Support role is a plus
Total Rewards reflects JLL’s investment in employees’ needs and preferences in Career, Recognition, Well-being, Benefits and Pay. We offer a competitive salary and benefits package. To be considered, please visit our Web site at www.us.am.joneslanglasalle.com/UnitedStates/EN-US/Pages/Careers.aspx to apply online. All resumes MUST BE submitted via our web site. Please reference Job 47964BR
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Posted: 30+ days ago
